History of Tay AI Tay AI, short for Tay, was a chatbot developed by Microsoft Corporation. Introduced in March 2016, Tay was designed to engage with users on Twitter in the form of conversation, thereby demonstrating the capabilities of artificial intelligence (AI) in natural language processing and understanding. Tay AI was part of Microsoft’s broader...

A lot of basic user journeys start with a landing page, homepage, product page or service page that leads to the completion of a form. With mobile and voice search dominating the beginning of many user journeys, it is important to consider user intent when designing landing pages. Understanding User Intent vs. User Journey While...

In relation to Google and search engines, user intent is the most important factor when trying to rank for a product or service keyword online. In the early days of Google SEOs would use backlinks and plain text updates to rank for specific keywords. Now that search engines have become more sophisticated, they have incorporated...

Safe Search is designed to prevent users from having explicit, pornographic, violent, or gorey content shown to them on the search results page. The Safe Search filters provide users with the choice to enable features that filter explicit content from appearing in the search results. When eCommerce websites or web publishers have products that are...

When someone uses the term Call to Action (CTA) in marketing they are referring to the copy that explicitly instructs or sometimes cleverly leads an individual to follow an intended action. The best CTA’s are well written directives used to drive marketing campaigns, encouraging people outside of the website to click on ads or search...

A Product Listing Page (PLP) serves as the digital storefront of an e-commerce website, presenting users with a curated selection of products tailored to their preferences and needs. Whether accessed through category navigation or search queries, PLPs play a pivotal role in guiding users along their purchasing journey and facilitating seamless product discovery. As integral...